1. Contract :all bookings will form
a contract between the Hirer and the Property owners. The
accommodation is let for holiday purposes within the meaning paragraph
9 of the First Schedule to the Housing Act 1988, and there is no right
of occupancy beyond the stated and agreed period.
2. Rental: Bookings for persons or groups under 21 years of age cannot be
3. Payment: All payments should be made to the agents in the manner
specified on the booking form. Non-payment of the balance of
the rent on the due date shall be construed as a cancellation of the
contract by the hirer. Bookings made within 6 weeks of your holiday
date must be paid for in full and in advance of occupation of the
4. Balance of
payment from UK: Upon payment of the deposit and subject to acceptance of the
booking, the applicant becomes liable for the balance of the rent 6 weeks before
for the period of letting. Any late booking payment by cheque must be made at least
days before occupancy otherwise payment must be made by bank transfer.
Balance of payment
from overseas: There will be a 4% surcharge for Balance payments
involving currency conversion from outside of the UK - either by
IBAN bank transfer or credit card.
more than 6 weeks before the holiday: Any cancellation
following payment of a deposit, balance or total amount more than 6
weeks before the start of the holiday is subject to a £50
cancellation fee. The £50 cancellation fee can subsequently
be used as a deposit for a booking made through West Wales Cottages
or West Wales Caravans for any of our advertised holiday
accommodation within 6 months from the date of cancellation.
Cancellation within 6 weeks of a
holiday: If cancellation occurs for any reason within 6 weeks
of the start of the holiday, he / she should advise us immediately
by telephone or e-mail followed by a confirmatory letter. Upon
receipt of such letter (but without any obligation to the hirer) the
agents will attempt to obtain a replacement letting, and if such a
letting is obtained, will then refund to the hirer any monies paid
less the cancellation fee. If the agents are unable to re-let, then
the owners shall be entitled to retain all payments already made.
Non payment of
balance: In the event of balance of rental payments not being
made by the due date, and when the hirer makes no request for
additional payment time, the holiday dates will be re-advertised and
no refund will be given. We advise guests to arrange cancellation
and holiday insurance with the insurer of your choice to cover any
6. Damage / Extra cleaning:
All bookings are accepted on the condition that the property is left in
the same state of repair, order and cleanliness both inside and outside as at
the start of the holiday, should you not have time to leave the house
as you found it, there will be an additional charge of £30. It is agreed that the person who made the booking
will pay for breakage and / or damage and cleaning if so required.
All breakages should be reported to the owners or the owners agent and minor damage should
be noted in writing at the termination of the stay.
7. Sleeping Capacity: The maximum number of people allowed is four plus
up to 2 babies in travel cots (not provided) and extra persons cannot be accommodated.
8. Availability: The Hiring Contract is made on the understanding that
the property and its facilities as published on the internet will be available
for the dates stated. In the unlikely event that the property is not available
through events arising out of the control of the agents or owners, then they may be forced
to cancel the booking. The hirer will be advised of any such circumstances as
early as possible, and will be refunded all monies paid in full with the Hirer
having no further claim against the agents or the owner.
9. Occupation times: Tenancies commence after 4 pm (unless otherwise agreed), on the commencement date of the tenancy
and terminate at 10.00 am on the leaving date.
This is to ensure that the Cottages can be properly prepared for the subsequent
10. Access to property: The Property Owner or his/her
agents shall be allowed
access to the holiday accommodation at any reasonable time during any holiday
11. Pets. Regret no pets.
13. Linen: The properties are equipped with bed linen. Towels are not supplied and should be brought by the visitor.
The owners will be responsible
for complying with all applicable Statutory Regulations and Discrimination Acts
affecting customers, the property, and its equipment,
15. Smoking: Smoking is not allowed inside
Mill View. If guests wish to smoke in the garden,
then they should not leave cigarette ends on the property.
16. Special Needs: If you have special requests or needs, you are
responsible for advising us at the time of booking, although we cannot guarantee
that any requests will be met. Failure to meet special requests will not be a
breach of contract. It is your responsibility to satisfy yourself that the
property is completely suitable for your needs. Please note that if a particular
requirement is not specified on the Website then it is not provided.
17. Motor Car and Personal Belongings: Baggage and personal belongings
are at the Hirer's risk at all times, and no responsibility can be accepted for
loss of or damage to any vehicle or its contents.
18: External factors: West Wales Cottages has no control
over, and cannot be held liable for external factors that could possibly affect
a Holiday such as the weather, local traffic, local events, neighbours, children
playing, electricity, gas and water supply and the vagaries of television and
mobile phone reception, or any financial losses incurred as a result of external
19.Complaints: Every effort has been made to ensure that
you have an enjoyable holiday. If however, you have any cause for
complaint please contact the property owners immediately if any problem arises
so that it can be speedily resolved. They cannot subsequently consider any
complaints or enter into any correspondence about them unless this procedure has
been followed. If guests choose to terminate their holiday early for any reason
and the above procedure has not been followed, then the owners are entitled to
retain the full rental payment already made.
20. Data protection and Privacy: Information provided on Booking Forms
will remain confidential and will not be disclosed to a third party or used for
any other purpose.
21. Cleaning and maintenance of the property
- West Wales Cottages act only as booking agents and have no
responsibility for the cleaning and maintenance of this property.
This is entirely the responsibility of the owners and all questions
regarding cleaning and maintenance should be addressed to them.
22. External factors: West Wales Cottages has no
control over, and cannot be held liable for external factors that
could possibly affect a Holiday such as the weather, local
traffic, local events, noise or problems resulting from the
actions of neighbours, children playing, the
continuity of electricity, gas and water supplies
and the vagaries of television and mobile phone reception.
Note: West Wales Cottages relies on
information submitted to us by the holiday cottage owners and we
publish it in good faith. Visitors should be aware that the information
may be incomplete, inaccurate or may have become out of date.
Information given is for guidance only and should not be relied upon.
No representation or warranty is given as to the accuracy or
completeness of the information. If you require verified information
please contact individual cottage owners before booking your holiday.
All the information published is reviewed and approved by the holiday
cottage owner prior to publishing. In the unlikely case that you find
there has been an inaccurate description of a cottage then please
contact West Wales Cottages and we will amend it.